Polar Media Field — Support
Polar Media Field is the mobile app for staff of organisations that use the Polar Media Contacts Manager. It lets you record the businesses you visit, with their contacts, locations and footfall, while you are on site.
Getting access
Your organisation gives you access. There is no public sign-up in the app. If you cannot sign in, ask your organisation's administrator to confirm that your account exists and has mobile access.
Signing in
- Open the app and tap Sign in with Polar Media.
- Sign in with your work email, or choose Continue with Google or Sign in with Apple if that account uses the same email address your organisation registered.
- With Sign in with Apple, choose Share My Email. If you choose Hide My Email, the app cannot match you to your organisation's account and access will be refused.
Common questions
"Access unavailable" after signing in. Your account exists but has no mobile access yet. Ask your organisation's administrator.
My changes were not saved. Someone else changed the same record first. Reload it, then make your change again.
I signed in with the wrong account. Open Account and tap Sign out, then sign in again.
How do I delete my information? Email [email protected], or ask your organisation. See the privacy policy.
Contact support
Email [email protected]. Please include your organisation's name, the email address you sign in with, your phone model and what you were doing when the problem happened. Do not send passwords.
Polar Media Field is published by Quantum Ops Inc. Polar Media is a brand of Polar Media Private Limited, used with its permission.
Quantum Ops Inc · [email protected] · Privacy policy · Support